​Privacy Policy
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At Kat & Star, your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
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1. Information We Collect
We collect information you provide when using our website, including:
Personal information: Name, email address, login details, password, payment information, delivery address, communications, product reviews, and feedback.
2. Non-personal information
IP address, device and connection information, browsing activity on our site, and purchase history.
Session information: Page response times, time spent on pages, interactions, and how users navigate away from pages.
We use software tools to collect some of this data automatically to help improve our website and services.
3. How We Collect Information
When you make a purchase or create an account on our site, we collect your personal details such as your name, address, and email.
We only use this information for the purposes stated in this policy.
4. Why We Collect Your Information
We collect both personal and non-personal data to:
Operate and improve our services.
Provide customer support and assistance.
Send service-related updates or promotional messages.
Create anonymised statistical data to help improve our services.
Comply with applicable laws and regulations.
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5. How We Store, Use, and Share Your Information
Our website is hosted on Wix.com, which provides secure servers and data storage.
Payment information is processed via Wix’s direct payment gateways, all of which comply with PCI-DSS standards to ensure secure handling of credit card data.
We do not sell your personal information to third parties.
6. How We Communicate With You
We may contact you regarding:
Orders, account updates, or troubleshooting.
Resolving disputes or enforcing agreements.
Company updates or promotional messages (if you’ve opted in).
We may contact you via email, telephone, text, or postal mail.
7. Cookies & Tracking
We use cookies and similar tools to collect standard internet log information and visitor behaviour patterns.
This helps us understand site usage and improve your experience.
All information collected is non-identifying, and we do not link it to personal data.
8. Your Rights & Consent
You can withdraw your consent or request changes to your data at any time by contacting us at: katandstarjewellery@gmail.com.
You may request access, correction, amendment, or deletion of your personal information.
9. Updates to This Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon posting.
If there are material changes, we will notify you on our website so you are aware of what information we collect and how it is used.